Return & Refund Policy

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Thank you for purchasing from educourseai.

Since we provide digital courses and downloadable content, please read our refund policy carefully before making a purchase.

1. Digital Products Policy

All products sold on educourseai are digital in nature (online courses, training materials, downloadable resources).

Because digital products are delivered instantly after purchase, we generally do not offer returns or refunds once access has been granted.

2. Refund Eligibility

Refunds may be considered only under the following conditions:

  • Duplicate payment made by mistake

  • Technical issue preventing course access (and our support team is unable to resolve it)

  • Wrong course purchased (refund request must be made within 24 hours and course content must not be accessed)

All refund requests must be submitted within 24 hours of purchase.

3. Non-Refundable Situations

Refunds will NOT be provided if:

  • You changed your mind after purchase

  • You did not understand the course description

  • You lack the required software/device to access the course

  • You failed to complete the course

4. Refund Process

If approved, refunds will be processed to the original payment method within 7–10 business days.

5. Contact for Refund Requests

To request a refund, contact us through the official website:

educourseai

Please include:

  • Full Name

  • Registered Email

  • Order ID

  • Reason for refund

Important Note

By purchasing from educourseai, you agree to this Return & Refund Policy.